Last updated: 2026
This Privacy Policy explains how EuroLeague Head Coaches Board (EHCB) (“we”, “us”) collects and uses personal data when you visit headcoaches.org, register for programmes (including the EHCB Coaches Congress, Coaches Academy, Practice Weeks, and Ambassador Program), use the video platform, or contact us.
Who is responsible for your data?
The data controller is the EuroLeague Head Coaches Board. For privacy questions contact us at info@headcoaches.org or via our contact form.
What data we collect
Depending on how you use the site, we may process:
- Identity and contact details (name, email, phone, country, organisation/club);
- Registration and payment-related data (programme selected, order references, billing details processed by our payment provider);
- Account data for the video platform and member areas;
- Communications you send us (messages, support requests);
- Technical data (IP address, browser type, device information, cookies — see our Cookies policy).
How we use your data
We use personal data to:
- Process registrations, payments, invoices, and certificates;
- Provide access to online lectures, videos, and member services;
- Send service-related emails (confirmations, programme information, administrative notices);
- Respond to enquiries and improve our website and services;
- Comply with legal, tax, and accounting obligations.
Legal basis (EEA visitors)
Where the GDPR applies, we rely on: performance of a contract (registrations and purchases); legitimate interests (site security, fraud prevention, improving services); consent where required (e.g. certain cookies or optional marketing); and legal obligation where applicable.
Payments
Card payments are processed by our accredited payment partner. We do not store full card numbers on our servers. Payment data is handled according to the provider’s security standards and our agreement with them.
Sharing and transfers
We share data only with trusted processors who help us operate the website, payments, email, or hosting, under appropriate contracts. Some providers may be located outside your country; where required we use safeguards such as standard contractual clauses.
Retention
We keep data only as long as needed for the purposes above, including statutory retention periods for financial and registration records.
Your rights
Depending on applicable law, you may have the right to access, rectify, erase, restrict, or object to processing, and to data portability. You may lodge a complaint with your local supervisory authority. To exercise your rights, contact info@headcoaches.org.
Security
We use technical and organisational measures to protect personal data. No online transmission is completely secure; please use strong passwords for member accounts.
Children
Our services are directed at professional coaches and adults involved in basketball programmes. We do not knowingly collect data from children without appropriate consent.
Changes
We may update this policy from time to time. The current version is always published on this page.